Get To Know Your Garage Door Technician
We understand that inviting a service technician to your home can be a bit daunting. You want to know you and your family will be in good hands. At Garage Door Specialist we are dedicated to hiring only the best technicians in the industry. Our trained technicians have all undergone extensive background checks and drug screens. Our trucks are all marked and the technicians will be wearing Garage Door Specialist uniforms.
Meet your staff prior to their arrival at your home:
I started in the garage door business in FL back in 1996. I was a founding member of one of the largest garage door franchises in the country. For four years I traveled around the country opening garage door franchises and seeing them through the selling process. In this time I learned a tremendous amount about customer service from a service standpoint and the new door installation process.
In 2002 I left the big franchise company realizing NC is where I wanted to call home. I started Garage Door Specialist in 2002 with just my wife and I as the only employees. Over the years we have slowly grown to have 9 employees, 4 of them family. I enjoy meeting our customers during estimates and repairs and also working with customers to find the perfect garage door to compliment their home.
I began working in the garage door industry in 1998 when my husband and I opened a Garage Door Repair Service in Salt Lake City, UT. We eventually decided after opening up service companies in a few other cities to return home to Cary, NC and live in the triangle among our family and friends. We want to provide trustworthy service to the residence of the Raleigh-Durham and Wilmington areas keep their garage door working safe and dependable. In my spare time I enjoy gardening, and spending time with my family.
Hello I'm Michelle. I was born in Kansas and lived next door to my grandparents growing up. I spent my childhood learning the country's beauty and history via my grandparents RV. During my childhood my father's job relocated him to North Carolina. I attended Penny Rd, East Cary Middle, Athens Drive High School, and Wake Tech Community College. I'm a huge animal lover and have two dogs and fish. I enjoy playing board games, hiking, and traveling. I have a wide range of taste in music and movies. One of my favorite quotes is from Lucille Ball: "I would rather regret the things that I have done than the things that I have not". I have been with Garage Door Specialist since 2003 and look forward to helping you!
Hello, I'm Bob Hickman. I was born in Phoenix, Arizona and have lived in North Carolina for 14 years. I'm a father of one 9 year old girl. I enjoy classic cars, woodworking, projects with my daughter, riding bikes, and 4 wheelers. I also like going to the park, beaches and trips to visit family. I have 13 years experience in the garage door business. I'm a licensed Sears installer. I look forward to helping you with your garage door needs.
Hi, I'm Craig T. Daniel, your certified garage door technician. I enjoy the little things life has to offer, like helping you when your garage door is broken. But on most Saturday nights you will find me out at the race track. So until then I'll be waiting to meet you in your garage!
Hello my name is Jeff Sims. I have been with Garage Door Specialist since 2005. I currently manage the Wilmington location. I enjoy helping my customers with their garage door problems. In my free time I go fishing as much as possible!
Hi I'm Eric - I look forward to meeting you and helping you reach your home improvement goals!
Hello, I am Tyler and I specialize in new garage door and motor installations.
My favorite part about working with home owners is how happy they are to have a new garage door installed and to see how it changes and updates their homes. Customer satisfaction is my priority! In my free time I enjoy fishing locally.