Buying a new garage door is a big investment in your home. Beyond the curb appeal and functionality, one of the most important things you should ask about is the warranty. A strong warranty protects not only your door but also your wallet if something goes wrong. At Garage Door Specialist, we believe warranties should be clear, fair, and customer-focused. Here’s what every homeowner should know.
Why Garage Door Warranties Matter
A garage door is the largest moving object in your home and one of the most used. With daily wear and tear, it’s normal for parts to need adjustments or replacement over time. A warranty:
- Protects your investment by covering defects in materials or workmanship.
- Provides peace of mind that you won’t face unexpected repair bills right away.
- Reflects quality – if a manufacturer or installer offers a strong warranty, it usually means they stand behind their product.
Manufacturer Garage Door Warranties vs. Our Warranty
Most manufacturers provide some level of coverage. For example, our premium CHI brand doors from Illinois typically include:
- Lifetime warranty on door sections (limited).
- 6 years on hardware.
- 3 years on springs.
While 3 years on springs is good, we decided it wasn’t good enough. At Garage Door Specialist, we go beyond the manufacturer’s warranty. We add our own extended coverage because we’re confident in our products and installers. That means you get:
- Lifetime on sections
- Lifetime on paint finish
- Lifetime on hardware
- 10 years on our premium 25,000-cycle torsion springs No fine print, no runaround.
What’s Not Covered in Garage Door Warranties
Like any warranty, there are some exclusions to keep in mind:
- Accidental damage – if you hit the door with your car or dent it with yard equipment, that’s not covered.
- Cosmetic scratches from outside impacts also fall outside warranty protection.
- Neglect or lack of maintenance – if a door isn’t cared for properly, it can void coverage. We always explain these details upfront so you know exactly what to expect.
How Our Garage Door Warranties Work in Practice
When you call us for service, we check your records to see if the part is under warranty. If it is, the repair is free of charge. For example:
- A customer recently called with a broken spring after 8 years. Because they had our 10-year spring warranty, they saved $300-$400 instantly.
- Another customer needed a hardware replacement well within coverage – no bill, no stress. That’s the difference between a company that honors its warranty and one that looks for loopholes.
Garage Door Warranties and Maintenance Programs
Our warranties work hand in hand with our maintenance programs. During annual inspections, our technicians look for worn or failing parts. If something is under warranty, we’ll let you know immediately and take care of it. This proactive approach saves you from surprise failures and ensures you get the full value of your coverage.
Expect More From Your Garage Door Warranty
Not all garage door warranties are created equal. Some companies stick to bare minimum manufacturer terms. At Garage Door Specialist, we take it further with lifetime coverage on major components and industry-leading spring warranties. When you buy from us, you’re not just buying a garage door. You’re buying peace of mind that we’ll stand behind it for the long haul.