Frequently Asked Questions
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We have gathered a list of questions most frequently asked and have organized them here to assist you in the process of choosing a Garage Door that fits your needs. Have a question that you don't see here? Please contact us and we'll be happy to track down the answer for you.
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Q. How do I test my safety reverse mechanism on my electric opener?
A. Place an object such as a 2x4 piece of wood flat on the ground in the center of the garage door. If the door does not reverse upon contact with the object, have a qualified professional repair or replace the faulty opener or parts.
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Q. Is there any regular maintenance I should be doing on my garage door?
A. Yes, once a year inspect all garage door hardware such as the springs, cables, pulleys, rollers, and hinges for signs of wear. Lubricate all of these moving parts at least 3 to 4 times a year. Safety is always a concern, most garage door repairs should be performed by a qualified technician.
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Q. One of the springs on my garage door is broken, do I need to replace them both?
A. Yes, when one spring breaks the other often follows, save yourself the inconvenience and cost of another service call and have them both replaced at the same time. It is also easier to properly balance a door when both springs are new.
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Q. How do I tell if may garage door is balanced properly?
A. You should be able to lift your door up to every section and it should remain in place without falling to the ground.
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